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About Us

Access Point was established in 2014 and is based in Simbithi Office Park, Ballito. We have been operating for many years in Ballito and surrounding areas.

We host our own extensive fibre backbone with speeds of up to 1gbps at its core. With more than 250 kms of fibre feeding all our wireless towers as well as to select residential developments and business parks we are able to guarantee robust, high speed internet and excellent quality voice.

We offer a range of affordable, super-fast, world-class fibre and voice connectivity packages, catering to a wide market from home users to small and large businesses. By building flexible and well maintained state-of-the-art infrastructure, we are able to offer bespoke customer solutions.

We have a fix service level agreement on our entire fibre network guaranteeing excellent service availability and uptime. With a core team of highly skilled experts we are able to provide a wide range of services such as data, voice, implementation and maintenance.

Many of the service providers have month to month offerings so there is no need to get tied up in a contract.

During 2020, we joined the X Group which has allowed us to provide better value to our customers through a dedicated customer servicing centre as well as offer great value added services such as Shield911 and Mathmatica.

WHY ACCESS POINT

Bespoke Company – our customers are not just a number.

Rarely does a customer come back to us with issues after a technician has been.

We do not practice FUP

We offer super-fast line speeds

Exceptional service offerings and VAS eg. FREE Shield911

Most ISPs stop at 100mbps due to routers not being able to handle the capacity

We have asymmetric and symmetric packages

Dedicated customer services team with after hours and weekend support

and Fixed last mile access provider. Therefore, our prices are a lot cheaper

Call, WhatsApp, Email, Facebook, Website

Meet our Team

NAVI

Customer Services

Sufficient and thorough are two words to describe Navi. She will always make a plan to get things done.

SHENNE

Customer Services

Sassy is an understatement. The team wouldn’t be the same without her.

PHETHILE

Customer Services

We all depend on Phethile to bring a smile to our faces, especially with her creative jokes.

CAITLIN

Customer Services

Caitlin is your go to girl. She is always dressed to impress and can’t function without snacks.

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