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Does your internet connection fall short in your bedroom upstairs? Do you experience signal loss on your patio? Yes? these are called dead zones and are caused by various elements such as concrete walls or appliance interference. Well, then you may need one of these simple products to improve your internet coverage.

What is a range extender/Booster?

A range extender, sometimes also referred to as a booster, will attract wireless signals from your router and repeat them via the antenna. This boosts the signal strength and bandwidth doubling internet the range so that they reach the dead zones on your property (depending on placement, number of extenders and size of property/house).

If you think that you may need one of these devices, it will be best to take up a free consultation from our Access Point technicians. They will be able totell you what will work for your property, how many you may need, what type of extender is suitable and what is a cost effective solution for your budget.

Tip: To boost your internet strength even more, you can use plugin your devices, such as your tv, into the extender using an ethernet cable.

Are you experiencing a slow internet connection? Are the devices in certain rooms slower than others? Here are some tips to improve the WiFi in your home.

1. Do a speed test

A speed test is your go-to when it comes to investigating the speed of your internet connection. It should reflect the speed of which you are paying for. Here are various factors that impact the speed test:

  • The number of devices that your household have connected at one given time. This includes cellphones, laptops, tablets, computers, smart home equipment, wireless printers, smart watches, gamepads, cameras, etc. Using different websites to do a speed test, we recommend verifying your speed on a website called speedtest.net. (You can find the link in the footer). It is a trusted website and has a broad list of servers located nearby. A member of the household may be downloading media or large files, or doing automatic updates. An older computer may affect the speeds as it won’t be able to operate at the fibre speeds we experience today.

This is vital: To get accurate speed test results, disconnect all devices except for the one you are testing on, close all applications and make sure there are no downloads/updates taking place. Also, test in a room where the router is situated and connect using an ethernet cable rather than a WiFi connection. These factors will result in accurate readings and are usually the main solution to slow connectivity.

2. Upgrade your router

If the speed test is not a solution to your problem, ask yourself if you have recently upgraded your package. If yes, it could mean that your router does not support your package as it might be outdated. This is the main reason why you should purchase your equipment through us instead of using your own as our technicians will be able to advise you on what equipment is needed or will be able to update the firmware for you. For a free consultation, before going ahead and purchasing new equipment, please click here.

3. Purchase additional equipment

If your speed increases when you unplug devices or if you are getting slow internet speeds in rooms further away from your router, it may mean that you need additional equipment such as an extender or booster. Read our blog post about the equipment that is available to you to enhance your internet connectivity. 

Click here to schedule a consultation.

4. Upgrade your package

If none of these tips help, it may result in your current package being unable to cater for the usage that your household requires. Here is a guide to the minimum speed recommendations for tasks that you may be doing:

  • 10mbps: Basic internet usage with standard video and audio streaming
  • 20mbps: Uploading large files, HD streaming and video calling
  • 50mbps: 4K streaming

If you have 5 moderate users, a minimum speed of 50/5mbps should be considered, if you have 10 heavy users a 200/20 Mbps will be required.

If you are unsure or if none of these tips work for you, please contact us via one of our contact channels listed below:

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