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Downtime

Downtime for La Ballito

You may be experiencing downtime due to the DFA line going down. Our technicians are attending to it.

We apologise for the inconvenience.

The Beacon Upgrades

We are pleased to let you know that the following units will be upgraded on the 6 October 2020 from 8am:

The Beacon Body Management Office
Units 1-4, 13, 19, 20, 44, 46, 57, 59, 60-61, 66-67, 69, 75 and 80

We apologise for the inconvenience and should you have any questions please contact us via our various contact points.

Upgrading our Network

We are excited to announce that we are upgrading our network!

Please note that you will be experiencing some downtime between 5 and 6pm this evening. We apologise for the inconvenience.

Battery back Ups

Due to the frequent power outages, our battery back ups have not had sufficient time to recharge.

We apologise for the inconvenience.

Elaleni Downtime

Plains Loop will be experiencing downtime for about 40 minutes. We apologise for the inconvenience.

Manor Gardens and Acacia Park Downtime

You may be experiencing some downtime due to a power issue. Our technicians are on it. We apologise for the inconvenience.

Update: Acacia Park and Manor Gardens is up and running. If you are still experiencing no internet. Please send us a message.

Downtime for Salt Rock Customers

You may have experienced some downtime today due a fibre line that was hit by Metro Fibre and their civils team KSN.

The Link Layer fibre line has been hit on Ocean Drive, affecting customers in Salt Rock.

Downtime for Elaleni customers

Our civils team is actively working at the Elaleni site today and you may experience a drop for about 15 minutes. We apologise for the inconvenience.

Downtime for Nguni customers

You may be experiencing some downtime due to an issue with Link Africa.

We apologise for the inconvenience and we will keep you posted.

Update: Link Africa have a scheduled cut over set from 8 – 4pm today. Unfortunately, no notice was given to Access Point. Once again, we apologise for the inconvenience.

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