Network Status

Our Oval, Colwyn Drive, Umhlali and Llewelyn Drive customers are experiencing downtime.

| November 9, 2020

We assume this is due to the power surges from the previous night. Our technicians have been dispatched. No eta at this time.

We apologise for the inconvenience.

Sheffield COVE

| November 6, 2020

Sheffield Cove Estate is experiencing downtime. We do not know the root cause at this moment. Our technicians have been dispatched. ETA currently unknown.

Blue Largo and Boulevard area WILL BE AFFECTED

| November 6, 2020

Customers in the Blue Largo and Boulevard areas may experience some down time at lunch time due to Link Layer cutting over to their new backhaul link in North Beach Road.

Link Layer POP Down

| November 5, 2020

The following areas may be experiencing some down time due to the Link Layer POP at Salt Rock going down. The eta is unknown at this point.

Gail Road
Sheffield Beach Road
Parts of Cuyler Drive
Warren Road
Sheffield Drive
Ralph Place
Robbins Road
Crest Road
Dunkirk Crescent
Lagoon Drive
Murray Crescent
Mill Wood Lane
Ocean Drive
Dolphin Mews
Dolphin Crest
The Beacon
Hill Lane
Dolphin Cres
Jack Powell Road

We apologise for the inconvenience.

North Ballito Downtime

| October 15, 2020

It appears as though our North Ballito customers are experiencing some down time. A technician has been dispatched. No eta available at the moment. We apologise for the inconvenience.

Downtime for La Ballito

| October 6, 2020

You may be experiencing downtime due to the DFA line going down. Our technicians are attending to it.

We apologise for the inconvenience.

Downtime for Ocean Dunes and Pebble Beach customers

| October 2, 2020

It has appeared that due to the weather and power outage last night some of you may be experiencing some downtime. Please note that our technicians have been dispatched.

The Beacon Upgrades

| September 30, 2020

We are pleased to let you know that the following units will be upgraded on the 6 October 2020 from 8am:

The Beacon Body Management Office
Units 1-4, 13, 19, 20, 44, 46, 57, 59, 60-61, 66-67, 69, 75 and 80

We apologise for the inconvenience and should you have any questions please contact us via our various contact points.

Upgrading our Network

| September 29, 2020

We are excited to announce that we are upgrading our network!

Please note that you will be experiencing some downtime between 5 and 6pm this evening. We apologise for the inconvenience.

Battery back Ups

| August 31, 2020

Due to the frequent power outages, our battery back ups have not had sufficient time to recharge.

We apologise for the inconvenience.